Configuring & Troubleshooting with an Offline Gateway

Video Overview

What this video covers:

To get started, navigate to the options menu in MemberPress and select payments.

  1. Click the plus button and select the gateway "Offline"
  2. Name it whatever you want. This is the name that your users will see when they go to select how to pay.

Now a user can sign up and gain access without paying. The other option is to select "Admin Must Manually Complete Transactions". This creates a Pending Transaction when a user signs up and allows you to only authorize their account once they have paid.

How to Process Refunds

With this gateway the refund would obviously need to take place offline via your preferred method. After you have sent the money to be refunded, be sure to find the transaction associated with that user and mark it as "refunded".